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VertexCall

international
call center

of a new
generation

We work with inbound and outbound calls. We train. We support. We deliver results.

VertexCall is an international company specializing in professional call handling, customer communications, and operator training.

We create high-quality service, develop employees, and ensure a stable flow of clients for businesses. We don’t just offer a job — we offer a profession.

Our mission is to make remote work comfortable, stable, and profitable for every employee.

24/7 Support Own academy European standards Inbound/Outbound
24/7 Support Own academy European standards Inbound/Outbound

What VertexCall does

Our operators work in several key areas

1

Outbound calls

  • Working with a ready-made database
  • Warm leads
  • Informational calls
2

Inbound calls

  • Consultations
  • Customer support
  • Handling inquiries
3

Qualification

  • Collecting initial data
  • Request diagnostics
  • Defining next steps
4

Training enrollment

  • Recording applications
  • Attendance control
5

Operator support

We don’t abandon our team. You receive:

  • Management support
  • Ready-made scripts
  • Continuous development

Who is this job for?

Beginners without experienceWe teach everything from scratch in our academy

StudentsCombine work with studies thanks to flexible shifts

Those looking for stabilityGuaranteed payments twice a month

Active communicatorsDevelop skills in sales and negotiations

How to start working?

  • 1.

    Submit an applicationFill out the form at the bottom of the website

  • 2.

    InterviewShort interview with HR (online)

  • 3.

    TrainingFree introductory course and internship

  • 4.

    WorkStart working with mentor support

  • 5.

    IncomeReceive payments and grow through levels

Why choose VertexCall

Stable payments

Flexible schedule

Remote work

Free training

Mentor support

Career growth

Our Vacancies

Choose the direction that suits you.
Language knowledge is welcome but not always required (clarify during the interview).

  • Call center operator (Germany)

    Remote • Full-time / Part-time

    More details

    Working conditions:

    • Hourly rate + high performance bonuses
    • Payments twice a month without delays
    • Flexible shifts (4/6/8 hours)
    • Opportunity for career growth to Team Lead

  • Call center operator (Italy)

    Remote • Full-time / Part-time

    More details

    Working conditions:

    • Hourly rate + high performance bonuses
    • Payments twice a month without delays
    • Flexible shifts (4/6/8 hours)
    • Opportunity for career growth to Team Lead

  • Call center operator (Spain)

    Remote • Full-time / Part-time

    More details

    Working conditions:

    • Base rate + high performance bonuses
    • Payments twice a month without delays
    • Flexible shifts (4/6/8 hours)
    • Opportunity for career growth to Team Lead

Frequently Asked Questions

  • Experience is not required, but call center experience is a plus.

  • Work starts immediately after short training; on average, training lasts 3 days.

  • Yes, we have operators from different countries. The main requirement is stable internet.

  • Stable internet, a PC/laptop, and a headset

Ready to start?

Fill out the form and our HR manager will contact you via WhatsApp or Telegram shortly.

hr@vertexcall.com @VertexCall_HR

Privacy Policy

General Provisions

We, Vertexcall, care about the confidentiality of your data. This Privacy Policy describes what data we collect, how we use it, and how we protect it.

Collection of Personal Data

We may collect the following data:

  • • First and last name
  • • Email address
  • • Phone number
  • • Additional information you provide when using the website

Purposes of Data Processing

Your data is used for:

  • • Communicating with you (feedback, notifications)
  • • Providing services or information requested by you
  • • Marketing and advertising purposes (only with your consent)
  • • Analytics and improving the performance of the website

Legal Basis for Processing

  • • For residents of the EU and countries subject to GDPR: processing is based on your consent and the legitimate interests of the company.
  • • For Russia, Ukraine, and Latin America: data processing is carried out in accordance with local personal data protection laws.

Transfer of Data to Third Parties

We do not sell or transfer your data to third parties without your consent, except in the following cases:

  • • Compliance with legal requirements;
  • • Transfer to partners who support the operation of the website or services;
  • • Anonymous analytics.

Data Storage

Data is stored only until the purposes of processing are fulfilled or until you withdraw your consent.

User Rights

You have the right to:

  • • Request access to your data;
  • • Correct or delete your data;
  • • Restrict processing or withdraw consent;
  • • Object to processing (where permitted by local law).

Terms of Use

General Provisions

By using the Vertexcall website, you agree to these Terms of Use. If you do not agree with the terms, do not use the website.

User Responsibilities

Users must:

  • • Provide accurate and up-to-date information when registering or filling out forms.
  • • Not use the website for illegal activities.
  • • Not violate the rights of third parties, including copyright and confidentiality.

Limitation of Liability

  • • The website is provided “as is.”
  • • The company is not liable for any losses arising from the use of the website, except in cases expressly provided for by law.

Intellectual Property

All website content, including text, images, logos, and software, is the property of the company or its partners and is protected by law.

Changes to the Terms

The company reserves the right to make changes to the Terms of Use and the Privacy Policy. Changes are published on the website, and continued use of the website constitutes acceptance of those changes.

Applicable Law

The use of the website is governed by the laws of the country in which the company is registered, taking into account international legislation (including GDPR, where applicable).

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